Program Manager - Product & Portfolio Delivery - Healthcare Insurance

Salary: $140,000 - $155,000 per year

Location: ,

Posted: January 15 2025

Minimum Degree:

Relocation Assistance: Not Available

CANDIDATES MUST COME FROM THE HEALTHCARE PAYER INSURANCE/TPA DOMAIN

This is a full time, remote opportunity for a Program Manager with healthcare payer / TPA experience. Candidates must have extensive external client-facing experience overseeing strategic program / project implementations - start to finish - leading cross-functional teams. The Program Manager will work with stakeholders guiding them through making decisions, coordinating activites and driving process improvements with a focus on developing strategies that optimize ROI, customer satisfaction and overall organizational performance.

Experience rolling out new products for Taft Hartley labor union clients is strongly preferred.

Responsibilities
  • Responsible for planning, directing, and coordinating complex product/program implementation in the HealthCare Payer domain and / or Third party Administration (TPA) of self-funded clients
  • Documents scope, objectives and ensures they align with expected business outcomes.
  • Develops and manages project plans, including scheduling, resource tracking, and financials.
  • Defines and implements program/project management standards and processes.
  • Ensures timely production and approval of deliverables from business and technology partners.
  • Proactively identifies and manages project risks and dependencies.
  • Establishes program governance and provides clear communication to all program stakeholders, including senior management.
  • Serves as the primary point of contact for program management-related inquiries.
  • Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
  • Manages project risks, issues, and decisions, prioritizing them effectively.
  • Develops and manages project budgets, delivering against business goals.
  • Builds and maintains strong client and business partner relationships.
  • Contributes to internal initiatives to drive efficiencies and best practices.
Skills and Qualifications
  • Bachelor s degree in business administration or healthcare related field.
  • 8+ years of program/project management experience with focus on client and product implementation.
  • 4+ in Healthcare Payer with Business and IT Solutions across these domains for self-funded client implementation (Enrollment/Benefit Administration, Contribution Accounting, Member Portals and Communications, Finance, Reporting)
  • Strong leadership, time management, facilitation, and organizational skills
  • Working knowledge of Payer Administration with client implementation and product enablement
  • Strong analytical, problem-solving, and conceptual skills
  • Strong working knowledge of change management principles.
  • Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.
  • Stakeholder management skills in large complex project/program with Internal and external teams preferred.

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