Program Manager - Product & Portfolio Delivery - Healthcare Insurance

Salary: 140000 - 155000

Location: ,

Posted: October 28 2024

Minimum Degree:

Relocation Assistance: Not Available

CANDIDATES MUST COME FROM THE HEALTHCARE INSURANCE (COMMERCIAL/TPA) PAYER DOMAIN

Our client is seeking an experienced program manager with healthcare payer / TPA experience who excels in client interaction and can effectively oversee strategic programs or projects that involve multiple workstreams/departments. They are skilled in managing initiatives from start to finish, leading cross-functional teams and ensuring ongoing program success. They are adept at guiding stakeholders through important decisions, coordinating activities, and driving process improvements. Furthermore, they have a keen understanding of stakeholder needs and utilize this knowledge to develop strategies that optimize ROI, customer satisfaction, and overall organizational performance.

Responsibilities
  • Responsible for planning, directing, and coordinating complex product/program implementation in the HealthCare Payer domain and or Third-party Administration of self-funded clients
  • Documents scope, objectives and ensures they align with expected business outcomes.
  • Develops and manages project plans, including scheduling, resource tracking, and financials.
  • Defines and implements program/project management standards and processes.
  • Ensures timely production and approval of deliverables from business and technology partners.
  • Proactively identifies and manages project risks and dependencies.
  • Established program governance and provides clear communication to all program stakeholders, including senior management.
  • Serves as the primary point of contact for program management-related inquiries.
  • Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
  • Manages project risks, issues, and decisions, prioritizing them effectively.
  • Develops and manages project budgets, delivering against business goals.
  • Builds and maintains strong client and business partner relationships.
  • Contributes to internal initiatives to drive efficiencies and best practices.
Skills and Qualifications
  • Bachelor s degree in business administration or healthcare related field.
  • 8+ years of program/project management experience with focus on client and product implementation.
  • 4+ in Healthcare Payer with Business and IT Solutions across these domains for self-funded client implementation (Enrollment/Benefit Administration, Claims Administration, Portals, Finance, Reporting)
  • Strong leadership, time management, facilitation, and organizational skills
  • Working knowledge of Payer Administration with client implementation and product enablement
  • Strong analytical, problem-solving, and conceptual skills
  • Strong working knowledge of change management principles.
  • Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.
  • Stakeholder management skills in large complex project/program with Internal and external teams preferred.

 

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